OwnMedia
We answer in English or Russian.
What to send when something goes wrong
- What you did, what you expected and what happened instead.
- Your phone model and Android version.
- The OwnMedia version: Android Settings → Apps → OwnMedia.
- Your server: Jellyfin or Navidrome and its version; Windows, NAS or Docker.
- For a video that won’t play: the file’s format if you know it (for example MKV, HEVC, DTS), or what Jellyfin shows about it under Media info.
- A screenshot, if there is an error message.
- Problems with the Windows installer: attach
C:\ProgramData\Homeplay\setup.log. It never contains your password.
Please don’t send your password or the invite links you made: we never need them.